Shipping policy

Shipping Policy

Last Updated: June 1, 2026

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by a few days. Customers will be notified by email in case of significant delays.

2. Shipping Time

Estimated delivery times are as follows:

United States & Canada: 7–15 business days
Europe: 7–20 business days
Africa & Other Regions: 10–25 business days

Delivery times may vary depending on customs clearance and local postal services.

3. Shipping Fees

Shipping costs are calculated at checkout based on your location and order weight. Occasionally, we may offer free shipping promotions.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number (if available). Tracking updates may take 24–72 hours to appear.

5. Customs, Duties & Taxes

We are not responsible for any customs fees, import duties, or taxes applied by your country. These charges are the responsibility of the customer.

6. Lost or Delayed Packages

We are not liable for packages lost or delayed due to carrier issues, customs delays, or incorrect address information provided by the customer. However, we will do our best to assist in resolving such issues.

7. Incorrect Address

Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.